Where are data centres located?


For many customers, part of the beauty of using is that it is a SaaS (Software as a Service) product – meaning that they can let salesforce take care of the infrastructure, upgrades, networking and all other related costs / responsibilities relating to the availability of the service.

With this in mind, I’m sure that the majority of salesforce users frankly don’t care where the data centres are providing that the service is available. However as a SFDC admin / developer / geek I’m interested in this stuff, and I think its useful for admins to have a basic understanding in case it comes up (which it undoubtedly will). The diagram below shows a graphical representation of where data centres are located:

Main Production DC: San Jose, California
Asia Pacific Production DC: Singapore
Backup Production DC: Reston, Virginia
R&D Lab & Tape Archive: San Francisco, California

Salesforce do not own any of these data centres, they use co-location facilities that at present are being run by a company called Equinix. For further details about why Equinix were chosen, and for much more information on infrastructure I recommend watching the video below. This is a recording taken from Dreamforce ’09 – a presentation was given by Claus Moldt, SVP Technical Operations at (Claus previously worked at eBay where he was responsible for their techincal infrastructure).

You can download the slides here , and you can view the original dreamforce page here

  • joelmansford

    Surely this is missing the EU data centre?

  • forcedotcom

    You'd be forgiven for thinking that is hosted out of Europe, however it isn't