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Salesforce Admin Best Practice

Best practices for Salesforce.com administrators

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The job of the Salesforce Administrator is crucial should you wish to operate a smooth system. Below we’ve listed some of the primary duties Salesforce administrators should be carrying out in order to maintain a healthy Salesforce org. Weekly tasks The amount of time spent on each of these tasks might vary somewhat from week-to-week but your administrator will no …

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Salesforce Hackathon

This year’s Million Dollar Hackathon is going to be bigger than ever

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In recent years Salesforce have challenged developers to come up with new apps based on the Salesforce1 Platform. The incentive, $1 million in cash prices including a $250,000 grand prize. The Salesforce developer community is at 1.7 million members and the Hackathon is the perfect chance for them to show off their skills and win some money in the process. …

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Salesforce Tower

Salesforce Tower London rename scrapped

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The bold plan to rename London’s Heron Tower to Salesforce Tower has been scrapped following concerns raised by fellow residents of the office block. The Heron Tower is now to be renamed 110 Bishopsgate to reflect the buildings true address, a remarkably straightforward approach. Concerns were raised shortly after plans were announced to rename the building, especially given the fact …

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Salesforce Innovation

Salesforce continues to lead the market as Forbes most innovative company

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For the fourth year running Salesforce has been recognised by Forbes as their most innovative company which goes to show just how much the company is continuing to lead the market, even in such a thriving and competitive sector. The world of cloud computing has grown a lot since Salesforce started and with so many new companies entering the industry, …

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Cold Calling Secrets

Cold calling secrets you need to learn today

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Cold calling still has its place as a sales technique but it’s actually getting much easier to make cold calls in this day and age. Not everyone is downloading content and letting us know that they’re interested in a product so we have to do a bit of the leg work for ourselves, meaning sometimes we have to get in …

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Salesforce Journey Builder

Salesforces launches journey builder to help visualise and manage your customers

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The Salesforce journey builder is a brand new feature of the ExactTarget marketing platform. It’s so important to be able to visualise a customer’s journey through your business; from the point they show some interest to the final sale. Being able to visualise this process means that you can better serve your potential customers and hold onto existing ones. Seeing …

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Salesforce Sales Reach

Salesforce launches a new app that will help to track prospects in real-time

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Salesforce is combining its Pardot software, sales automation applications and social communities platform into a new app called Sales Reach. This app will help a sales team to keep a close eye on the behavioural trends of their customers. Not only will this help sales people to strike while the iron’s hot but it’ll also help them to directly sell …

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Apex String Method

Removing the last character from a string in Apex

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Apex provides a handy string method to replace the first character from a given string “replaceFirst()”, but strangely doesn’t bother to provide the same for the last. Fortunately we can do this using a combination of the substring() method and the string.length() method. In the example below, we want to remove the trailing comma from the string ‘hello world,’. We’ve …

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RelateIQ

Salesforce acquires RelateIQ

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Salesforce has agreed to acquire the CRM startup to improve its intelligence automation and data gathering. RelateIQ has been bought for a sum of $390 million (around £228 million), making it the largest acquisition for Salesforce since ExactTarget. RelateIQ started in 2011 doing something that other CRM companies weren’t. Instead of requiring users to input data for later use, it …

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Salesforce Health

Salesforce takes on the health market with a new alliance

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Salesforce is one of the first cloud computing companies to move into the healthcare market with new apps aimed at hospitals and caregivers. This is all part of a new alliance with Philips. Together, the two companies plan to launch applications designed to improve healthcare for patients and save money for hospitals. The software will help to monitor chronically ill …

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